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Terms And Conditions

Welcome to Narrative Muse. We're stoked to have you here, and we hope you enjoy your book, movie, and TV recommendations and the wonderful reviews we've created for you.

These terms and conditions apply to your use of all of the Narrative Muse Products, features, technologies and software.

Please note that as an Amazon Associate, we earn from qualifying purchases. We are also a participant in the Performance Horizon Group Limited (PH) affiliate advertising program that operates on behalf of Apple. Inc. Again, we earn fees from qualifying purchases by linking to Apple. Inc. sites.

Our services

Our vision is representation and belonging in entertainment. We hope to connect book, movie, and TV lovers with fantastic content by or about people who are underrepresented on the screen and the page.

We aim to transform the entertainment landscape into one that is more diverse. In doing this, our mission is to build and strengthen connections between under-served audiences and content producers for better representation across the entertainment landscape.

We personalize your experience:

So that we can recommend great books, movies, and TV series that are right for you, we need to personalize your experience. Each recommendation you get is unique to you. In order for us to create personalized experiences for our users, we collect and store the information you provide to us.

We use your answers to provide recommendations, reviews, sponsored content and curated content that is just for you.

Additionally, we are always working to improve our products. In order to do this, we analyze user data to better understand how people use our products and how we can provide a better experience.

In using our products, you are agreeing to the use of your data for our services.

We protect our community:

Your safety is very important to us. If we detect the misuse or harmful conduct of our products, we will take appropriate action by ensuring that your personal information is safe, disabling necessary accounts, and/or contacting law enforcement. Learn more in our Security Policy.

In order to provide a global service, we store our information in data centers that may be outside of your country of residence. We take great care to ensure that our service providers participate in full data protection.

We might be in touch:

We may use the information you provide to send you reminders about your recommendations, updates about our products and services, marketing communications, and to let you know about any updates to our Terms and Conditions and Security Policy.We also use your information to respond to you when you contact us.

Our Security Policy:

In order to provide our services, we collect and retain the information and data that you give us. We only share anonymized, aggregated information with authorized partners. We will never share your name or contact information. To learn more about our practices, have a read of our Security Policy.

Should you want to end this agreement at any time, you may do so by going to My account, Security, and then Delete account. Your personal information including your name, email address, and social media account connections will be deleted. We will be unable to retrieve your recommendations again, should you want them.

Your agreement:

We hope you love using Narrative Muse as much as we enjoy creating it for you. When using our products, you agree to:

  • Not share your password or give access to your Narrative Muse account to others.
  • Not copy, reprint, reuse or repurpose any of our content and all of our subsidiary products without written permission.
  • Not create a new account if we've previously disabled your account for breaches of our Terms and Conditions.
  • Not do anything with our products that is unlawful, discriminatory or fraudulent.
  • Not partake in any activity that breaches someone else's rights.
  • Not do anything that could disable, overburden or impair the working or appearance of our products, including uploading viruses or malicious code.
  • Not attempt to access data that you don't have permission to access.
  • Not try to access or collect data from our products using bots or other automated means.
  • Notify Narrative Muse immediately of any breach of security or unauthorized use of your account.

By providing your name and email address to Narrative Muse, you consent to our using the email address in accordance with our Security Policy.

We know this is unlikely, but should we determine that your activity is in breach of these Terms and Conditions and we are concerned for the safety of our community or services, we have the right to terminate or suspend your account. Should we determine that your activity is unlawful, we may also terminate or suspend your account.

You give us permission for the following when using our products:

  • Use your name and email when contacting you directly.
  • Use your name when displaying sponsored content or ads across our products.
  • Install upgrades, updates and additional features to improve, enhance and further develop our products.

Curating for Narrative Muse

We’re keen for you to share your favorite books, movies and TV series with us! At Narrative Muse this is called “curating” and when you curate for us, you’re called a “curator”.

As a curator, you fill in a survey for each book, movie, and TV show that you would like to recommend to others on Narrative Muse. Our surveys capture information about what it’s like to read the book, or watch the movie or TV series. These may be completed by members of the Narrative Muse community, readers, watchers, authors, filmmakers, distributors, retailers and more.

Community Guidelines

We welcome you to join our online curator communityWhen you join our curator community online spaces to chat about the books, movies, and TV series you’re into, you agree to the Narrative Muse Community Guidelines. Take a look below.

We’d like Narrative Muse to be a space where you can bring your whole self – our shared vision is representation and belonging in entertainment.

Within these guidelines you won’t find hard and fast rules. That’s because at Narrative Muse we are dedicated to co-creation – working collaboratively with all our team and community to get things done.

Within these guidelines you won’t find hard and fast rules. That’s because at Narrative Muse we are dedicated to co-creation – working collaboratively with all our team and community to get things done.

We have ways we’d like to do things in our spaces, but these ways are fluid and move according to the needs and ideas of the people they apply to – and we hope that you, as a member of the Narrative Muse community, will help to build and support these guidelines.

The way we’d like to do things at Narrative Muse

Narrative Muse encourages open discussion and we love exploring challenging ideas. When conflict arises, we encourage folks to seek a “middle space” where they can talk with each other about their feelings and notice any competing values.

Discussions about hard topics can, and should, happen. We don’t wish to legislate the language we use in our spaces, but we aim for our spaces to be inclusive, culturally responsive, and harassment free.

Our Community Guidelines below apply to all Narrative Muse spaces, online and offline. These guidelines apply to any team member, contributor, or members of our community in any of our products or communication channels.

We aim for Narrative Muse to be a space where folks are:

  • Respectful of different viewpoints and experiences
  • Open to feedback and feed-forward
  • Using inclusive, welcoming and situation-appropriate language
  • Willing to engage in facilitated conversation – to understand and decide together what to do when conflict arises
  • Respectful of being part of a diverse community
  • Focusing on what is best for the community
  • Being empathetic towards others
  • Apologizing and changing behavior if it harmed someone

Here’s what to do if you have a concern

If you experience or witness behavior in our shared spaces that you feel doesn’t support Narrative Muse as an inclusive, culturally responsive, and harassment-free space, please let us know.

Here are some ways you can reach out

You can contact the team via hello@narrativemuse.co. Whether it’s just a heads up or you’d like someone to chat with, we take your concerns seriously.

You can also speak with a Narrative Muse team member you feel comfortable with or file a formal report via our anonymous form.

For anonymous reports, we can’t follow up with you directly, but we will investigate and take action to prevent a recurrence. If the person you have concerns about is on the leadership team, they will not be involved in investigating the issue. However, with mutual agreement, they may be involved in later steps taken to resolve the issue.

A report should include:

  • Information about your concern or complaint
  • When it happened
  • Links or screen grabs (if appropriate)
  • Witness names (if appropriate)

What happens next

There are a range of responses that Narrative Muse may use to ensure folks feel safe and enjoy our spaces, such as:
  • Notifying the person/people involved that there are concerns about their words or actions. Inviting those involved to find a resolution together.
  • With behavior of a very serious nature, such as harassment, people asked to stop any harassing behavior are expected to comply immediately. We may decide to remind them of the possible consequence of removal* from any/all Narrative Muse spaces should they continue.
  • Arranging a 1-1 conversation with a member of Leadership to discuss the concerns.
  • Inviting conversation with a third-party intercultural facilitator who is a professional in restorative justice.
  • Removing the person, temporarily or permanently, from Narrative Muse spaces, including any content they may have produced/written.

*Removal can include some or all of the following either temporarily or permanently: removal from communication channbrels, Narrative Muse spaces, Strategic Coalitions, or employment.

These guidelines are a living document

We welcome you to contact us with feed-forward on our community guidelines. It’s important to all of us that the guidelines support folks at Narrative Muse to enjoy a lively and robust intersectional space.

With thanks

The Community Guidelines were inspired by codes from Geek Feminism, Ally Skills NZ, SFWA and Hoydon about Town blog. Thank you to everyone who has put time, love, and hard work into developing robust and inclusive codes of conduct.

Note: Our Community Guidelines document is a living draft that will be continually improved through co-creation.

Our Intellectual Property:

We put a lot of thought and care into building Narrative Muse. We retain the right to all intellectual property for all of our products. This includes our logos, text, images, graphics, videos, music, source code, software, patents, trademarks, service marks, copyrights, data, insights or other intellectual property. You must obtain our written permission to modify, create derivative works of, decompile or otherwise attempt to extract source code from our products.

We also retain the right to any information or data that is provided via content curations regardless of where the information was produced or provided.

Third-party websites, advertisers or services

We partner with people, companies, services, and organizations to make Narrative Muse better. Our products may contain links to third-party websites, advertisers, or services that are not owned or controlled by us. We don't assume any responsibility for these services. If you access these sites from our products, understand that our own Terms do not apply.

Please also be aware that the Terms of your participation in promotions of advertisers found on Narrative Muse are solely between you and such advertisers. You agree that Narrative Muse is not responsible for any loss or damage related to your dealings with such advertisers.

We strongly suggest that you read the terms and conditions and privacy policy of any third-party website or service that you visit.

Changes to our Terms

On occasion, we will review our Terms and Conditions and may need to update them. When we do, we will contact you by email with these changes. By continuing to use our products, you agree to the changes in these Terms and Conditions.

Should you want to terminate your agreement with us, you may delete your account at any time.

Limits on Liability:

We really do everything that we can to provide the best practices for your safety and provide clear guidelines for all users.

Our products, however, are provided 'as is', and we make no guarantees that they will always be safe, secure or error-free, or that they will function without disruptions, delays or imperfections. To the extent permitted by law, we also disclaim all warranties, whether express or implied, including the implied warranties of merchantability, fitness for a particular purpose, title and non-infringement. We are not responsible for others actions or conduct (whether online or offline).

We wish we could, but we cannot predict when issues may arise with our products. Accordingly, our liability shall be limited to the fullest extent permitted by applicable law, and under no circumstances will we be liable to you for any lost profits, revenues, information or data, or consequential, special, indirect, exemplary, punitive or incidental damages arising out of or related to these Terms or the Narrative Muse products, even if we have been advised of the possibility of such damages.

If you have a dispute:

We try to provide clear conditions for the use of our products and how we engage as a community so that we can avoid disputes where possible. However, if you have any concerns, please contact us at hello@narrativemuse.co. We’re here to help.

Note that our Terms and Conditions are governed by, and must be interpreted in accordance with, the laws of New Zealand. Each party submits to the non-exclusive jurisdiction of the Courts of New Zealand in relation to any dispute connected with the Terms and Conditions.

Additional Terms:

Some of our products are governed by Additional Terms. If you use any of these products these Terms and Conditions will be provided to you. Examples of such products are products used by business partners for commercial purposes. For example, if you are a business partner and use our products for the purposes of curating your commercial content, sponsoring ads, using insights we’ve provided, or partaking in market data and analysis, you are subject to our Commercial Terms and Conditions. Should there be a conflict between our general Terms and Conditions and our Commercial Terms and Conditions, the additional terms shall govern the extent of the conflict.

Please note that if any portion of these Terms is found to be unenforceable, the remaining portion will remain in full force and effect. If we fail to enforce any of these Terms, it will not be considered a waiver. Any amendment to or waiver of these Terms must be made in writing and signed by us.

Narrative Muse is a personalized product for anyone who uses it. You will not transfer any of your rights or obligations under these Terms to anyone else without our consent.

These Terms do not confer any third-party beneficiary rights. All of our rights and obligations under these Terms are freely assignable by us in connection with a merger, acquisition or sale of assets, or by operation of law or otherwise.

We reserve all rights not expressly granted to you within these Terms and Conditions.

Contact us:

If you have any questions about our Terms and Conditions or our Security Policy, please email us at hello@narrativemuse.co. We answer all emails because we welcome your thoughts and feedback.


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